Posts: 1
Member Since: ‎03-08-2011
Message 1 of 3 (412 Views)

Expired Ink Message

I have a Photosmart C7250, that I bought at Costco, that is not functioning properly because of constant messages telling me that my ink has expired. I have bought all of my very expensive ink cartridges from Costco. Now I have had to replace two brand new Yellow ink cartridges. Why am I getting these messages? Why is my ink expiring? How do I shut off these stupid messages, or in what ocean should I throw this printer???

Posts: 16,492
Member Since: ‎11-17-2008
Message 2 of 3 (404 Views)

Re: Expired Ink Message

This page has information on ink expiration.   The ink for this model does have a shelf life.  When buying cartrdiges look for the "install by" date or "end of warranty" date on the package.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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Posts: 1
Member Since: ‎03-08-2011
Message 3 of 3 (385 Views)

Re: Expired Ink Message

I received the expired ink message on a cartridge good until May 2011.  It also said it was empty.  So I replaced it with a brand new one, exp. Jan 2013 and am still getting the message"  Replace the following ink cartridges to resume printing' 


I have done the unplug the cable and powercord, waited 30 seconds, replugged it in.  still getting the message.  Oh, I also cleaned the contacts on the cartridge.


Still getting the 'empty cartridge' message.


Any suggestions ?


thank you


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