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04-15-2011 12:06 PM
Periodically, I get a message saying I have a paper jam but in reality, I do not. It still prints but it is annoying to have that message since I don't know if it is real or not until I double check or wait and it does go ahead and print. Does any one know what is going on and is there a fix?
04-27-2011 01:07 AM
Try the steps provided in this link and see if this solves your problem. If after doing all the steps here and you still are encountering the same issue, I suggest you call HP hotline, 1-800-HP-INVENT (1-800-474-6836).
Try the steps provided in this link first:
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