HP Support Forums
Join in the conversation.
07-05-2011 01:28 AM
I am having HP 1280 Deskjet printer which supports A3 size printing. Initially when I purchased the printer, printing was wonderful and there were no issues. Some time back though, the printer developed an issue while printing A3 size prints. Here is what happens (sequentially) when I give a print command to print on A3 size paper from any software (even test page).
- Print file from any software (or even test page) on A3 sized paper
- Spooler shows the job being queued. The printer comes into action.
- The printer pulls the page inside, only about one-third, then stops pulling the page.
- The printer sensors (I believe that is what the blue lights inside appear to do) try to sense the page. This sensing process takes about 1-2 minutes. The page is still 1/3rd inside the printer.
- After about 1-2 minutes the printer starts printing and the page prints as normal.
So here is my issue. Why does my printer takes a long time to sense the page (or perhaps any other process) as mentioned in steps 3 and 4. Also, this issue does not occur when the same file (or any file) is printed on A4 sized paper
Any help please.
Note: I have tried unstalling and reinstalling the printer driver and that doesn't solve the issue.
09-25-2011 08:54 PM
I also have almost the same issue with this printer. When printing on A3 size of paper, the printer will pull the paper and then try to sense it...and afterwards it will be ejected and a message will prompt on the pc saying that there is a wrong size of paper or something like that...any ideas with this? or does anyone has a copy of the service manual?