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12-12-2011 11:27 AM
If you have not already, I might recommend posting this question here:
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12-12-2011 11:52 PM
Did you try cleaning scanner assembly by any chance?
Last week we ran into the same trouble again and replacing the cartridges didnt work. So, finally we took out the scanner assembly, throughly cleaned out the scanner glasses and so far the print quality and alignment works well.