Posts: 1
Member Since: ‎01-20-2014
Message 1 of 2 (218 Views)

HP 309a Printer Wont Print Black After HP Update

My HP 309a printer was working fine until I foolishly clicked "yes" to a recent update. Now the unit won't print out in black. I have put in a new ink, cleaned the tray as directed, unplugged, etc.


I had this happen about a month ago - but no colors printed. Got that worked out, and thought I was out of the woods but it seems problems are beginning to persist with this HP unit. Are there any workarounds or patches I can apply that will assist with this issue?

Posts: 1
Member Since: ‎01-20-2014
Message 2 of 2 (209 Views)

Re: HP 309g Printer Wont Print Black After HP Update

[ Edited ]

hrobin wrote:

My HP 309g will not print in black ink.  A new 564 XL cartridge was installed and the ink supply shows a full black cartridge, however, printer will not print in black.  All other colors will print.  Can you explain why this situation occurs?


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation