HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

HP 4 paper jam (164 Views)
Reply
Reply
Topic Options
JonarhanL Top Student
Top Student
JonarhanL
Posts: 13
Registered: ‎01-26-2010
Message 1 of 1 (164 Views)
Report Inappropriate Content

HP 4 paper jam

‎01-26-2010 02:55 PM

I have an old HP 4 Laser (of course any 4 is old) that I can't print from anymore because it constantly jams. I blew out all the dust and started watching it to see just where it jams. There are times where it jams at the beginning of the paper path, but 95+% of the time it jams where the paper feeds through the last set of rollers at the top of the printer to feed it out to the exit tray on top of the printer.

 

While the print process is in action I can see the set of rollers all turning but then when the paper gets there it seems like it can't get through.

 

Is there any type of servicing I can do to correct this? I'd rather not have to take it in to a shop though the whole thing probably needs servicing as I doubt it's ever had any.

 

Jonathan

0
Reply
0
Please use plain text.