HP Color LaserJet CP1515n - Colour Alignment Issue

[Velvetcoat]

I have found a solution! My printer is networked and using its IP address in Chrome allowed me to access the printer menu's and, having run a calibration, the print output is now correct with no misalignment.

This does need to be added to the printer FAQ's for networked printers.

[MHCherry]

I have tried everything that I have seen here - updating firmware, calibrating multiple times, changing the magenta cartridge, restarting, unplugging, going back to factory default - NOTHING has worked.  I continue to have alignment issues and it is very frustrating. Initially I thought it was the previous magenta cartridge so when I changed it, the first few prints were good then the alignment issue came right back.  I am now having to use the printer as a black and white because trying to print in colour, especially if there is blue print which I tend to have a lot of due to the nature of what I print, is not possible with this alignment issue.

Is there no one from HP who can shed a light on this?  Clearly from what I have seen here, the proposed solutions don't work for everyone for whatever reason.

Somebody please....throw me a bone here!!

[MHCherry]

I'd like to add that this printer is less than a year old.

[Bob1955]

I ran into the same problem.  Printer was working just fine and then all of a sudden it seemed as if it lost all capability of aligning the color cartridges.  Went throught the whole gamut of solutions - upgraded firmware, removed and reset cartridges, blew printer out with compressed air, cleaned all electrical contacts with alcohol, recalibrated more times than I could count, changed paper, reset printer to factory defaults, etc.  Nothing worked until I finally got to the last stage of replacing the toner cartridges (after all, what did I have to lose?).  It just so happened that the yellow toner cartridge was lowest, so I went ahead and decided to replace it first and - viola!  The normal initialization and recalibration went through just fine and everything realigned perfectly.

So, either the yellow cartridge malfunctioned in some way and somehow screwed up color calibration for all other cartridges, or the printer did something during a standard initialization sequence after a cartridge was replaced that was not done during all of the other color calibration or factory reset occurrances - I don't know.  In this instance, replacing the cartridge with the lowest toner level fixed the problem.

[MHCherry]

I may have to try that.

I did try resetting to factory default which worked for a short while but now it is back to being misaligned and resetting to factory defaults no longer works.  Calibrating doesn't work.

As it happens, my yellow toner cartridge is low but is not saying it needs replacement. I'll try it and see what happens.

It is frustrating though to have this as a continual problem.  Clearly it's a sensor problem of one form or another.  It would be nice if HP could issue some kind of fix.

Thanks for the comment.

[Fornaio]

I had the same exact problem with only the magenta cartridge.  Left side was aligned correctly; right side wasn't.  After doing everything suggested in this forum - confirming the latest firmware, an NVRAM initialization, calibrating, etc, I could not get it aligned.  I'm using OEM cartridges.

The problem started when I was getting the 'Order magenta cartridge' message.  I installed a new magenta cartridge and the problem persisted.  Both my cyan and yellow cartridges were at 8%, which, remarkably, does not set off the 'order cartridge' or 'replace cartridge' message.  In fact, the toolbox indicated I still had 150+ pages to print with these cartridges.

Once I swapped out the cyan and yellow cartridges and calibrated once again, the problem was solved.  I have to say that, given the cost of the cartridges, I'm a little annoyed that I'm not getting the full value of them.

Now, HP.  Fix the driver for this printer and the toolbox so they run on Windows 7.

[PrinterFood]

Same issue on my CP1514n. All colours seem to be repeating slightly out of aligment (ghosting) behind each other. So four blocks of colour would have a different colour behind each and slightly up to the right hand top corner.

Many calibrations, changing toners and updating the firmware did not help UNTIL I restarted the laptop... and.. bingo! Issue solved after one more calibration.

Cannot understand why but for everyone's info I'm using Windows XP and PCL5 drivers.

The HP self- help certainly needs updating.

I had spent more than a day trying to solve the issue so I hope this helps someone!

[color1]

how to color calibrate