HP D110 All-in-one Printer thinks there is no paper but there is.

[deadpears80]

Hi all-

I have had a problem with this printer, despite multiple troubleshooting attempts and downloading the HP Printer Diagnostics program, for 6 months. It says there is no paper in the tray. Clearly there is. I have even watched the illustration for loading paper into the printer to make sure I am doing it properly. This is pretty ricidulous. I have installed all updates. Not sure what else to do.

Thanks,

Kelly

[Utonium]

Hi,

This issue may occur due to any one of the following reason.

*  Paper tray is not seated properly. *  Any obstructions on the media path. *  Wrong paper settings in the software. *  The paper trays are empty or overloaded. *  The paper is curled. *  The paper-width guide is pressed against the paper stack too tightly. *  The paper tray is not completely inserted into the unit. *  The paper settings in the printer driver do not match the paper loaded in the paper tray. *  The rear rubber paper feed rollers are coated with dust.

Please follow the steps mentioned in the web link below to resolve the issue:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02010851&cc=us&dlc=en&lc=en&product=4023246&tmp...

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[deadpears80]

Thank you for your response- I went through the steps in the link you posted, but the printer toolbox-paper feed cleaning program will not respond. Not sure what to do there. Thanks!