01-11-2011 09:41 AM
I see this is a common problem for many HP printers, so there may not be a solution. I just bought and installed an All-in-One HP D110 printer on Christmas Eve. Despite the fact that I have set the energy saving feature to Never, it continually goes into sleep mode after a period of inactivity and will not wake up.
Trying to press buttons on the control panel does nothing. Pressing the on/off button does nothing, whether I press it quickly, hold it for 3 seconds, hold it for 7 seconds, hold it for 20 seconds... nothing. It won't even turn off.
The ONLY way to resolve this is to get up, go to the power cord and disconnect it from the wall. Ridiculous! I want the printer to be available 24/7, whether I am in my office or elsewhere in the house. I don't think I should have to unplug it and wait for it to reboot every time I want to use it.
I have already installed the latest drivers, so that is not the issue.
Is there any solution for this problem?
01-14-2011 02:57 AM
I had a similar problem with my C410 at home. I posted this suggestion a little while ago.
Hopefully, it may help your situation.
---- If my answer was helpful please click the Kudos star.
If your problem is solved please click the Accept as Solution button so other forum users can use the solution.---->
(I am an HP employee) I am not a expert on all our products, but I'll do my best to help you.
01-14-2011 02:57 PM
Thanks, but that's no help at all. I already have turned off energy saving mode. It made absolutely NO difference. This is so obviously a bug in this printer. I'm very displeased with this.
01-26-2011 05:48 AM
Same problem. I turned off the Energy Saving Mode and the printer STILL goes into the Energy Saving Mode and becomes unusable. You can't print to it, you can't turn it off, it just freezes in that mode. The only solution is to unplug it...pathetic. HP better find a solution for this bug and fast.
03-17-2011 05:34 PM
Hello, Same problem - Printers enters sleep mode and the only way to get it working again is to unplug it and plug it back in. Power button is flashing slowly and has no effect when pushed. Display screen is blank. I have been seeing this problem or similair problems all over the boards.