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Student
p3fe8251
Posts: 1
Member Since: ‎04-07-2011
Message 1 of 2 (8,312 Views)

HP D110 printer problem recognizing print cartridges

[ Edited ]

The error i get on the screen from my printer reads, "Print Cartridge Problem.  At least one of the Cartridges has a problem".  I have replaced the cartridges with new ones but get the same error.  Any ideas?

Associate Professor
kkcb9395
Posts: 930
Member Since: ‎04-20-2010
Message 2 of 2 (8,265 Views)

Re: HP D110 printer problem recognizing print cartridges

Hi - Try following the steps in this document, specifically the steps regarding cleaning the cartridge contacts (even though the cartridges are new).  In addition, clean the contacts in the carriage (with the printer power off).  Sometimes the contacts in the carriage can get some ink spray on them, causing the cartridges to be rejected.

 

Hope that helps.

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