HP D4360 Feed Issues

[El_Dee_El]

Hello all,

I'm having issues with my HP D4360. Every time I turn it on, a sheet of paper is fed into the printer and stops halfway resulting in a jam. When I click on the flashing error to unjam it it just spits it out, a new sheet is automatically fed in and stops halfway. And this keeps going. I tried unplugging it, disconnecting it, playing with the configuration... nothing. Please help. Thanks in advance. 

[El_Dee_El]

BTW I have Windows 7 and its USB connected

[PrintDoc]

Remove the rear door and look in there (with a flashlight) for any stray pieces of paper, labels or whatever.  Do the same from the front of the printer and the top (open the lid).

Do you see anything?

[El_Dee_El]

could not find anything in either compartment. Idk if this helps but leading up to the problem the printer was making a loud clicking noise every time I turned it on and when it was getting ready to print something.

[PrintDoc]

OK, let's look around some more.  Open the lid, then unplug power.  Use a flashlight to look around for any parts out of place, broken, etc.  Move the carriage around to look under its parking stall, too.

[El_Dee_El]

Thanks for all your help. I followed your advice and had my father look with me with a flashlight. I found traces of small dog hair the a used a bottle of pressurized air to clean out and I looked under the ink cartridges and I saw a small puddle of blank ink under the ink cartridge which I'm not sure is related. After that I switched it back on and now it sounds different but it is still doing the same thing. 

[PrintDoc]

I think its time for a trip to the warranty department or a new printer.

[El_Dee_El]

=/ I've had it for maybe a year and a half maybe. I'll try to take it somewhere. It's not covered in dog hair or even anything near that, it was mostly some dust.