HP DeskJet 720C does not print with Windows 7 and HP Pavilion Slimline (513 Views)
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Tapio1948
Posts: 1
Registered: ‎11-07-2010
Message 1 of 2 (513 Views)

HP DeskJet 720C does not print with Windows 7 and HP Pavilion Slimline

Printer is connected at a USB port

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Bob_Headrick
Posts: 14,063
Registered: ‎11-17-2008
Message 2 of 2 (503 Views)

Re: HP DeskJet 720C does not print with Windows 7 and HP Pavilion Slimline

There is not much detail in your question.  There are a few things to check:


 

  • Are you using a 32 bit or 64 bit version of Windows 7?  If the 64 bit version you will need the patch here.  
  • The Deskjet 720c does not support a USB connection, only parallel.  Are you using a USB-parallel converter cable?  If so make sure that it is supported in Windows 7, many are not. 
  • Are there any error messages?  Do print jobs stay in the queue or do they disappear without printing? Does the printer go through any gyrations of printing?

 

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

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