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10-20-2009 12:19 PM
When I go to print a word document, my colors are not printing the correct colors. i.e. purple prints out green - green prints out blue, etc.
How do I correct this problem? If I print a coupon from a web page, all the colors are correct. If I print any pictures, they are the wrong color too.
I reinstalled my printer disc and I also have a new color cartridge that aligned and printed my color test page correctly. HELP!
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10-20-2009 12:27 PM
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I am an ex-HP Employee.