HP F2480 printer says theres a paper jam, but there isn't one?? (11351 Views)
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Student
bctrumpeteer
Posts: 1
Registered: ‎10-13-2010
Message 1 of 4 (11,351 Views)

HP F2480 printer says theres a paper jam, but there isn't one??

My printer keeps saying theres a paper jam and I checked the back access door and there is no paper in there whatsoever? How do I fix it?  Is there a way to reboot it?

Teacher
k_sudarshan
Posts: 61
Registered: ‎10-06-2010
Message 2 of 4 (11,340 Views)

Re: HP F2480 printer says theres a paper jam, but there isn't one??

 

Follow the below steps to resolve the paper jam issue:
If the issue persists:
Follow the steps below to power cycle your all-in-one:
1. Verify that the unit is switched on. Disconnect the USB/Ethernet cable from the All-in-One and also disconnect power cable from All-in-One and also from wall outlet.
2. Wait 30 seconds.
3. Plug in the power cable to All-in-One and also to wall outlet.
If the issue persists:
Reset the All-in-One to the factory default settings by using these instructions:
1) When the printer is turned ON, Disconnect and then reconnect the power cord.
2) When the lights begin to flash, press ON and CANCEL buttons simultaneously.
3) When the printer turns OFF, release the buttons.
4) Now turn ON the printer
Note: 
A semi-full reset will do the following: 
The user settings to the factory defaults, Language and country settings on some models.

Follow the below steps to resolve the paper jam issue:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01761996&cc=us&lc=en&dlc=en&product=3811337&tmp...
If the issue persists:
Follow the steps below to power cycle your all-in-one:
1. Verify that the unit is switched on. Disconnect the USB/Ethernet cable from the All-in-One and also disconnect power cable from All-in-One and also from wall outlet.2. Wait 30 seconds.3. Plug in the power cable to All-in-One and also to wall outlet.
If the issue persists:
Reset the All-in-One to the factory default settings by using these instructions:
1) When the printer is turned ON, Disconnect and then reconnect the power cord.2) When the lights begin to flash, press ON and CANCEL buttons simultaneously.3) When the printer turns OFF, release the buttons.4) Now turn ON the printer
Note: A semi-full reset will do the following: The user settings to the factory defaults, Language and country settings on some models.

 

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Student
yvonne240567
Posts: 1
Registered: ‎10-22-2012
Message 3 of 4 (5,526 Views)

Re: HP F2480 printer says theres a paper jam, but there isn't one??

My hp2000 printer keep saying paper jam and it has no paper inside it.  What do I do?

Distinguished Professor
-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
Message 4 of 4 (5,358 Views)

HP F2480 printer says theres a paper jam, but there isn't one??

yvonne240567,

I can't seem to locate the printer you mentioned. Try using this link to locate your printer and posting back with your printer model.

http://goo.gl/pChv1

Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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