HP LaserJet 1018 has a paper output jam, but i found nothing (1433 Views)
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Student
adrianneh
Posts: 1
Member Since: ‎08-19-2011
Message 1 of 2 (1,433 Views)

HP LaserJet 1018 has a paper output jam, but i found nothing

Hi.

        My HP LaserJet 1018 has a pop-up window: The HP LaserJet 1018 has a paper output jam. Please follow the instructions below"... I did took the print cartridge out, but I see nothing(no paper) inside. And error still occur. What can I do?

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Bob_Headrick
Posts: 14,998
Member Since: ‎11-17-2008
Message 2 of 2 (1,406 Views)

Re: HP LaserJet 1018 has a paper output jam, but i found nothing

Follow the troublshooting steps in this page.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

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