Question
HP LaserJet 1020-1022 Kills Print Spooler
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Tutor
josh197372
Posts: 8
Member Since: ‎12-02-2012
Message 31 of 40 (4,666 Views)

Re: HP LaserJet 1020-1022 Kills Print Spooler

....restart the print spool. Not the computer
Honor Student
bsphil
Posts: 4
Member Since: ‎06-11-2012
Message 32 of 40 (4,661 Views)

Re: HP LaserJet 1020-1022 Kills Print Spooler

The problem with that is that every time you try to print a PDF again, the spooler crashes every time. Manually clearing the spooler allows you to get back up and running to print something else though.

The short workaround that seems to be fairly reliable is just to check "Print as Image" in the Adobe printer advanced settings.

The more permanent but slightly less reliable workaround is to completely clear out the drivers and driver cab and reinstall the modified ones, then reinstall the printer.

The best method is to take a hammer and smash the printer into little bits and then buy a new one that isn't so terrible.
Tutor
josh197372
Posts: 8
Member Since: ‎12-02-2012
Message 33 of 40 (4,658 Views)

Re: HP LaserJet 1020-1022 Kills Print Spooler

U need to use vista or lower. That's what worked for me
Honor Student
bsphil
Posts: 4
Member Since: ‎06-11-2012
Message 34 of 40 (4,654 Views)

Re: HP LaserJet 1020-1022 Kills Print Spooler

I couldn't recommend downgrading to Vista for this.
Tutor
josh197372
Posts: 8
Member Since: ‎12-02-2012
Message 35 of 40 (4,652 Views)

Re: HP LaserJet 1020-1022 Kills Print Spooler

I did and my printer works fine. I can't even tell the diff between 7 and vista anyway
Tutor
josh197372
Posts: 8
Member Since: ‎12-02-2012
Message 36 of 40 (4,650 Views)

Re: HP LaserJet 1020-1022 Kills Print Spooler

....and the hp 1020 is the best printer I ever had. Totally ahead of its time , works great , awesome quality , only need a print cartridge 80 dollars. No toner crap.

All the other printers I jhabe had suk. No way I'm giving this printer up
Top Student
Preinie
Posts: 8
Member Since: ‎01-02-2013
Message 37 of 40 (3,889 Views)

Re: HP LaserJet 1020-1022 Kills Print Spooler

Were're running XP Pro and have print spooler issues too and in our enterprise environment the users do not have admin and cannot install Vista, drivers or FoxIt.

 

Not a solution but what we did find was that Print As Image does help, but we've also found spooler errors when printing from any MS Office app WHEN THE PRINTER IS OFF.

 

The issue seems to be that the 1022 driver (and perhaps other printer drivers too) get stuck in a loop looking for the printer but not finding it even when the printer gets turned on. The spoolsvr just keeps looking and never seeing the printer, and for whatever reason Office apps seem to need something from the printer or driver (which is stuck in a loop) to work properly (possibly because many people edit Word in print-view) so Office hangs waiting for the printer or spoolsvr or whatever.

 

Rebooting hasn't helped us. However, if you turn the printer off again, reboot, and clear the queue of all documents (the queue sometimes takes a while to show up after reboot), then turn the printer on (wait an indeterminant amount of time to be detected) and try printing, it should print.

 

Note: another person here indicated that the print margins being too wide or narrow can lock up PDF printing. He didn't say what the magic margin number was (making his answer marginal - hey, it's a pun).

 

BTW, I've seen similar with an HP Photosmart C4580 and OSX 10.6, 10.7 and 10.8 too, so it's not just MS that fails. The Macs handle it better but won't print until the job is cancelled and re-queued.

Student
peter_67
Posts: 1
Member Since: ‎04-03-2013
Message 38 of 40 (3,460 Views)

Re: HP LaserJet 1020-1022 Kills Print Spooler

Dit probleem treedt bij mij op bij printen naar de LJ1022 en zowel bij WindowsXP als bij Windows7. Naar andere printers dan de LJ1022 niet. De oplossing is de volgende: Ga in Windows naar de Eigenschappen van de LJ1022 en klik op 'geavanceerd'. Zorg ervoor dat er bij 'Geavanceerde afdrukopties inschakelen' GEEN vinkje staat. Ga vervolgens naar het te printen document in Acrobat Reader, klik op Afdrukken, kies Geavanceerd en zet een vinkje bij 'Afdrukken als afbeelding'. Deze instelling zal in het vervolg door Acrobat Reader worden onthouden. PDF wordt geprint en probleem is voor altijd verholpen.

Student
Pradeep_das
Posts: 1
Member Since: ‎02-24-2012
Message 39 of 40 (544 Views)

Re: HP LaserJet 1020-1022 Kills Print Spooler

As per your instruction no result. The same problem arises. what are the best solution pls send me.

HP Support Agent
Rainbow7000
Posts: 8,503
Member Since: ‎09-02-2013
Message 40 of 40 (488 Views)

Re: HP LaserJet 1020-1022 Kills Print Spooler

Hi there @Pradeep_das , welcome to the forums:smileyhappy:

 

If you have followed the instructions and restarting the print spooler did not resolve the issue, I would then suggest calling HP directly to inquire about your options.

 

HP's contact info:
If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.

 

Have a great day:smileyhappy:

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