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Honor Student
JESSP1006
Posts: 2
Member Since: ‎11-22-2011
Message 1 of 3 (2,852 Views)

HP LaserJet P1006 refuses to print after a paper jam

I've used an HP LaserJet P1006 for 3 years now and it has performed without a hitch (I don't print that much).  However, recently it swallowed a sheet of paper in a rather crooked fashion that left it gasping, and I had to shut it down.  I was abled to carefully remove the paper after first removing the ink cartridge, but when I tried to print again, it would not do it.  I went through the entire check-up procedure the manual suggests, but no dice, it refuses to print.  This morning I tried something I did not tried before, which was printing  a "Demo Page" under the "Print Information Pages" of the "services" tab of the "Printing Preferences" menu.  To my surprise it printed the Demo Page.  However, it refuses to print anything else, like the "print test page" or print from any other program. Intimidation with a sledge hammer doesn't work either.  Any ideas anyone?  I'd appreciate your comments.  Thanks. JD

WindowsXP

Grad Student
Royal_KB
Posts: 162
Member Since: ‎12-11-2009
Message 2 of 3 (2,795 Views)

Re: HP LaserJet P1006 refuses to print after a paper jam

Hello,

 

Please use the document below and check if this helps in fixing the printing issue.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c02239404&prodT...

I work for HP but my posts and replies are my own.

Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution
Honor Student
JESSP1006
Posts: 2
Member Since: ‎11-22-2011
Message 3 of 3 (2,786 Views)

Re: HP LaserJet P1006 refuses to print after a paper jam

Thanks for the tip Royal_KB,  I tried what you suggested but no dice.   

 I tried the HP Print Diagnostic Utility v4.1 with the following results:

1)  Before I tried to print, I clicked on the FIX button and it said:  "No problems were found for HP laserJet P1006"  and all checkmark circles are green. A small window pops up that states:   ""The HP Print Diagnostic Utility is not detecting any remaining issues.  Click PRINT A TEST PAGE to check your printer operation"".  I click to print, and a second window asks if I really want to print.  I say YES, but no printing takes place, the printer doesn't even attempt to print, though the light on the printer is green. So I click on RETEST I get the same behavior all over again.  ""No problems were found for HP laserJet P1006""  and all checkmark circles are green.  I try everything suggested by the HPPDU v4.1 and I find myself in a catch 22 situation,  so I do 2) next

2)  I  go to  PRINTING PREFERENCES > SERVICES tab > PRINT INFORMATION PAGES >  select DEMO PAGE  >  PRINT button..............The printer then turns on,  and prints a perfect demo page of the printer.  I have tried to make this printer print through other programs and test pages etc. etc., but the Demo Page is the only thing it will print.  I'd appreciate any other suggestions.  Trebuchet candidate maybe?

Thanks

JD

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