12-31-2008 11:29 AM
My 5P has started to print a black smudge along the side of the paper. I've tried shaking the toner cartridge and surface cleaning the inside. There is a brush inside the printer but I can't find any information on where to use it. Any ideas?
12-31-2008 12:59 PM
Take out your imaging drum and open the shutter and make sure there is no corresponding damage to the shny roller. Also, after letting the fuser cool, take a look at the rollers inside for damage.
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