05-20-2009 01:08 PM
I have not used this printer much for a year and barely before that. Just moved my office home, and wanted to make use of it upstairs. Had to go buy a new black cartridge because it said it was out. I did that.
Now, I keep getting error messages to take out the black print cartridge. I finally got down and looked, and the little spring that is held in by a tiny piece of grey plastic is loose and the plastic spring holder is gone. I've done a search on google, and it turns out this is common and breaks easily. I wonder how I find a replacement part?? I appreciate any help on this, as my larger fax/copier/scanner now needs a new color toner, which will take a week to get here!
05-20-2009 02:12 PM
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I am an ex-HP Employee.
11-26-2010 04:52 PM
I have a HP psc 2210 all in one. The spring on my black cartridge holder also broke ...it is older but never used much.
How difficult is it to replace with out a service tech. Could I do it myself ...I am just average USA. and where would I go to find it Thank You
04-06-2011 08:11 PM
1. Can the problem be fixed without buying a part?
2. If not, can I just buy the door which contains the broken latch? What is the part number?
3. In either case, from whom can I buy the part I need?
Thanks for your help.