07-27-2009 10:25 AM
07-27-2009 03:40 PM
10-29-2009 06:42 AM
10-29-2009 10:10 AM
10-29-2009 10:49 AM
My alignment paper is printing, but when I feed it through the document feeder on top to align cartridges, like it asks me to, I get an error message after the paper goes through the feeder that no paper was detected. This causes an error message "alignment failed". I have done the troubleshooting available online and have determined that there is a bad sensor on the paper feeder, but the equipment is not very old. What do I do?
I would suggest putting the alignment sheet directly on the scanner glass bed rather than feeding it through the document feeder. See here for alignment details.
Bob Headrick, Microsoft MVP Windows Expert - Consumer, HP Expert
I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.
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