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HP Officejet Pro 8500 will not print documents/reports for Quicken 2008 (1749 Views)
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Tiger-Pope Honor Student
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Tiger-Pope
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Registered: ‎10-28-2009
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HP Officejet Pro 8500 will not print documents/reports for Quicken 2008

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‎10-28-2009 03:30 PM - edited ‎10-28-2009 03:38 PM

New computer will not print in Quicken 2008 Software Program.  Attempted all possible solutions. I have Windows 7 installed.  I downloaded and installed the new software  for HP Office Pro 8500 to work with the Windows 7.  The Quicken 2008 Software Program stopped printing as a result.  All other software programs prints perfectly. Help!  I get no support from Quicken Help. 
Message Edited by Tiger-Pope on 10-28-2009 03:38 PM
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Dean Dean
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Bob_Headrick
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Re: HP Officejet Pro 8500 will not print documents/reports for Quicken 2008

‎10-28-2009 06:05 PM

Tiger-Pope wrote:
New computer will not print in Quicken 2008 Software Program.  Attempted all possible solutions. I have Windows 7 installed.  I downloaded and installed the new software  for HP Office Pro 8500 to work with the Windows 7.  The Quicken 2008 Software Program stopped printing as a result.  All other software programs prints perfectly. Help!  I get no support from Quicken Help. 

Do you have the 64 bit version of WIn 7?  This thread suggests printing from the 64 bit Vista (and WIn 7 would be similar) is an issue in Quicken 2008 and 2009.  The thread suggests there is a solution but the link requires registering for the Quicken forum and that did not work for me this afternoon.

Bob Headrick, Microsoft MVP Windows Expert - Consumer.
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Tiger-Pope Honor Student
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Re: HP Officejet Pro 8500 will not print documents/reports for Quicken 2008

‎10-29-2009 07:29 AM

Thank you for the thread.  My Windows 7 software program is 32-bit. I reviewed the HP Link, but I could not come up with a solution to my problem.  I still need help, if anybody has the answer(s).  Does HP technicians monitor this web forum?
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timberwolf Honor Student
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Re: HP Officejet Pro 8500 will not print documents/reports for Quicken 2008

‎12-10-2009 04:35 PM

Following my upgrade from Vista to WIN 7 (32 bit), I am unable to print either reports or checks from Quicken 2008 Deluxe. After a 2 hour chat with Quicken customer help  - which resulted in printing only garbage - they informed me " I would like to inform you that we do not recommend our customers to install Quicken 2008 on windows 7."

 

That says it all. Customer service was very gracious and understanding but simply had no workable solution.

 

For a solution, customer service sent me a free upgrade to Quicken 2009. Hmmm? Now to install and  see if 2009 Deluxe will print to my HP Officejet Pro 8500!

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