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08-02-2011 01:18 PM
I am working with an Officejet Pro 8500A Premium. It works great except for when I need to print fax confirmation sheets or receiving faxes - then I get a message that the printer is out of paper. I do not have problems printing from the computer, a copy or scan. Only the fax function seems to throw the machine off, specifically to the issue of feeding paper from the tray. Anyone have anything they can recommend here?