HP Support Forums
Join in the conversation.
04-26-2011 12:28 PM
I have an Officejet L7780 that is not feeding through the document feeder. It gets stuck with the first page, and tries to roll in the page but it gets stuck with it. I've not been able to make it feed through, but I can grab a portion of the page that is stuck and pull out ok. Looks like the rollers are not working well anymore. Is this something that can be corrected/fixed/replaced?
Solved! Go to Solution.
04-26-2011 12:36 PM
Make sure you are using supported media (weight/type). If you use your ADF frequently, you may have some buildup on the pickup rollers. I've included a link below that describes how to clean those and how to check to ensure that there are no paper pieces stuck under the ADF hood that would prevent them from pulling correctly. Good Luck!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*
04-26-2011 12:37 PM
Below are links to 2 HP documents that may help resolve you issue.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution.
I am an HP employee.