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04-03-2012 05:25 PM - edited 04-03-2012 05:28 PM
I have an HP PSC all-in-one PSC 1350 Series printer.
the operating system is Windows XP to the computer it's USB connected to.
Earlier this week I was having troubles with the WIFI and IT helpers changed setting on the modem and the router.
Still wouldn't work, so a new router is being sent to me.
To use the internet, I currently have the ethernet cord directed connected to the computer.
These past few days the printer worked both printing word documents AND print jobs from the internet.
NOW IT WILL PRINT NOTHING FROM THE INTERNET. (ex: email messages, invoices, statements etc)
I've tried again after restarting the computer, unplugging and restarting the printer and still it won't work.
The tiny printer icon appears briefly in the bottom tool bar, acting like it wants to print, but then nothing happens.
06-20-2012 10:42 AM
Try downloading and running the print and scan doctor located here:
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!