HP Support Forums
Join in the conversation.
01-13-2011 10:21 AM
I have a HP Photosmart C4795. I tried to print something today and it sends it to the printer. The printer acts like it's printing but it spits out a blank piece of paper. The ink cartridges are full. It printed a test page. Any ideas?!
Solved! Go to Solution.
01-13-2011 01:23 PM
See if this document helps:
Click on the + by your operating system and follow the steps in order.
I am employed by HP
04-14-2012 05:43 AM
I have tried the solutions you listed. They are not helping.
I have a Photosmart C4780. I printed test page, after completely uninstalling and reinstalling printer. As soon as I go to print a document it spits a blank page, pulls a new page, acts like it's going to print, then just "freezes".
My son was on the network, with his desktop PC, and had no issues. He can pull a file from my computer and print it from his. It sounds like it's an issue with the communication from my laptop to the printer.
I do know that when I first tried re-installing, the IP address that the printer had was not compatible. Turned it off, allowed it to reset, tried again. Had to do this four times before it would even print test page.