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12-17-2011 02:41 PM
My HP Photosmart C6200 All-in-one printer fails to print to an envelope with custom size of 6" x 8". This is from a Win 2010 Word mail merge document and I am running WIN 7.
There are no updated drivers. The Hp Utility did not find any problem. The envelopes print but the font is not aligned consistently, nor accurately. Env #1 might be OK, but env #2 will have a new layout and env #3 will have a newer layout and then I shut down the printer so I don't waste anymore precious Christmas card envelopes.
Sure would like it if someone will be able to advise. Thanks!
12-17-2011 03:46 PM
Solved! I changed the Word document to print to a letter that is 8 x 11.5. Then I formatted the Word doc so it would display the merged addresses correctly when printed to a 6 x 8 envelope. No problem that this is not identifying an Envelope as the output. It prints on cheap paper which I can hold up against the envelope to confirm the layout is satisfactory.
Hooray! Merry Christmas!