02-21-2010 07:17 PM
I keep getting a paper jam error on my photosmart plus B209 a-m. I have followed all of the directions in the guided help. There is no paper jam and every time I try to print thats what message I get.
Can anyone help? I am so frustrated I am ready to scream. I just got this printer for Christmas. Geeze!!
02-22-2010 07:32 PM
Me too girl! Have been trying for days!!!! Have also confirmed that the carriage that holds the ink cartridges is also stuck on the right side on the printer and will not move, which keeps saying paper jam and there is NO @#*% JAM!!!!!!! Can someone please help us???????
02-22-2010 08:06 PM
This is incredible, I'm having the same error at THIS MOMENT and I need to print some receits for customers. I really need this printer to be working. I tried all the 7 step on the HP.com site.
But it always says Paper jam, and there is no paper.
I need help TOO!!!
05-28-2011 09:28 AM
I am having the exact same problem. Anyone find the solution yet? Wish I had stuck with Epson. I've had my Epson Stylus Photo since 2000 and still works great but won't hook up to new computer. : (
09-09-2011 07:06 PM
Totally, frustrated as well. Ghost paperjam. HP usually makes a good printer as I've had many. This one.......I'd throw it away as soon as the scanner craps out. Basically its a large scanner now. I don't need to get up and hit ok and open the back door each time I need to print a page. Really disappointing as I have not found a fix.
11-29-2011 02:44 AM
I have exactly the same problem! Also VERY frustrated!
Called HP 'Support' yesterday and was told (LITERALLY): "Throw the printer away." !!!!
The machine is just slightly out of warranty and, since HP, in their infinite wisdom, has decided NOT to locate a Service/Repair Center anywhere in all of Australia, they are unable to service or repair this printer.
Aside from the cost associated with buying a new printer, I find this VERY ENVIRONMENTALLY UNFRIENDLY!! To be trashing such a piece of hardware for a simple problem like this, is not a very smart way to be doing things, in my book.
I am convinced that anyone who knows how to open this machine up could fix this problem in 30 minutes, but I can't figure out for the life of me how to get into the machine.
After having had a very close look into the guts of the machine, I can actually see where the carriage is hanging up, but am unable to disassemble or open the machine up to un-jam it.
DOES ANYONE OUT THERE KNOW HOW TO DISASSEMBLE AN HP-B209A (All-In-One) PRINTER??
VERY, VERY POOR SHOW HP!!!!!