HP Photosmart Premium C310 series

[Urbane]

My HP C310 turns off after 30 minutes, so I have to turn it on every time I want to use it.  I had my tech re-download the driver

but that did not help.

[erico]

Hi,

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Urbane wrote:

My HP C310 turns off after 30 minutes, so I have to turn it on every time I want to use it.  I had my tech re-download the driver

but that did not help.

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Shuts down or goes into standby power saving mode?

best regards,

erico

[Castor]

Hi there,

If it's going into save mode you can change that by going to setup, preferences, energysave mode.

Please let me know if this helps.

[thekman1]

I have a similar issue.  I bought a new C310 and installed it (wireless network using NetGear router).  Test page printed fine.  A few days later I went to print and the printer had been unistalled.  I re-installed again, only to have it automatically uninstall a second time.  Today, I reinstalled, printed a test page and within 30 minutes, it had somehow unistalled again. Can anyone tell me why this is?  I've only had the printer 3 weeks and will return it to Best Buy if I can't get it to stay installed.

[Eervi]

Hej !

This is not good I wont it to on all the TIME, 15 min is not inaf ... bad ,,,

Energisparläget minskar mängden ström som enheten förbrukar när den inte används och minskar slitaget på elektriska komponenter.

Välj detta alternativ för att sätta på eller stänga av energisparläget.

Efter 5 minuter

Efter 15 minuter

[flyinghatter]

I keep on getting the blue screen of death.  Have reset, reinstalled etc but continues to happen.  I read somewhere  that turning off energy saving mode will cure, however, going to Setup/Preferences/Energy saving mode just gives the option of 5 or 15 minutes and noo option to turn off.  Is there any other way of doing this?

Thanks.

[Bob_Headrick]

Make sure you have the latest firmware update as described in this page.  I have the same model printer and it does go to sleep, but automatically wakes when a print job is sent to it.  No intervention is required on the front panel to get a print job to print from a sleep state in my case.  I am connected by wireless network, printing from Windows 7 x64 and x86 machines.

[CherylG]

Mine always wakes up when a print job is sent. If connected via wireless, setting a static ip address may help so it isn't getting assigned a new one by the router and possibly the PC not finding it.