HP Support Forums
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04-02-2012 07:24 AM
I have developed a problem with my HP Black Print toner.
I replaced the cartridge and it was fine - printed OK
All of a sudden it started printing black pages. If I change the text to another colour it works so its clearly just the black. It was brand new toner so it hasnt run out but I tried another brand new one to test that and same problem!
What's happened?? How do I fix it - depserately need it working
04-03-2012 11:18 AM
Welcome to the HP Consumer Printer Forums. What model printer do you have?
04-04-2012 05:59 AM
In your original post, you said your printer was printing "black" pages. After re-reading it, I think you meant "blank" pages.
Here is a link to some troubleshooting you can do if your printer is printing blank pages...click HERE.