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11-10-2010 03:37 AM
First of all I can't find the C4583 on the HP website. I'm guessing the closest is the C4580.
I recently bought an ink cartridge (HP 350) supposedly compatible with the machine (or at least with the C4580 - again I could find no ink cartridge with C4583 listed on its side). However it is being rejected (Incompatible Print Cartridge).
Can anyone confirm this is the correct cartridge for the C4583 All in One model?
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11-11-2010 02:15 AM
Can someone confirm:
1. you cannot return faulty ink cartridges to the retailer, they have to go to HP
2. the address at HP to return them to, if 1 is true.
11-11-2010 03:42 AM
The link below should be of help
To verify which cartridges are compatible for your printer and region, go to Sure Supply
11-11-2010 03:59 AM
Thanks, the HP suresupply thing tells me that the C4583 printer needs a HP 74 cartridge, not the HP 350 I was sold by the retailer. However the retailer got the info from this website:
which specifically states the HP 350 cartridge is guaranteed to work with the C4583. As this site is the first return by Google to the query "c4583 ink cartridge" maybe HP should investigate or contact them.
Just another note - the C4583 model does not return a result when entered in the product name search box on the HP website. Maybe this should be amended?
11-11-2010 04:08 AM
Thanks for the feedback, I'll follow up on it.
Are you based in the US or UK?
11-11-2010 04:21 AM
Look, are you sure the HP website is correct? It seems to be the only one on the internet that says I need an HP 74 and not an HP 350.
Is this a UK / US thing? I bought the printer in Saudi Arabia. Is the HP 74 only available for US models and I have some kind of US only model HP Printer?
11-11-2010 04:36 AM
As you're based in the UK, the compatible cartridges are
HP350 or HP350XL (Black)
HP351 or HP351XL (Color)
You'll need to contact Phone Support about this, as you may require a region reset.
Hope this helps,
Kind Regards, Ciara