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Student
redins
Posts: 1
Member Since: ‎01-05-2010
Message 1 of 25 (19,453 Views)

HP Printer problems

HP All in one 1610v is giving message of "carriage jam". Have tried opening and clearing, etc. to no avail.

Printer was purchased Aug 2006. Can't get it to feed paper, print, nothing.....any suggestions??

Professor
007OHMSS
Posts: 2,530
Member Since: ‎08-12-2009
Message 2 of 25 (19,441 Views)

Re: HP Printer problems

Use this link to see if this will clear the error state on the 1610v:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00249434&tmp_task=solveCategory&lc=en&dlc=en&cc...

 

 

007OHMSS

I was a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
Teacher
kevin_techno
Posts: 112
Member Since: ‎08-09-2010
Message 3 of 25 (18,144 Views)

Re: HP Printer problems

Check the following infomation...............

http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513

Hope this helps you.

Good Luck!

Teacher
mancy_techno
Posts: 105
Member Since: ‎09-07-2010
Message 4 of 25 (12,723 Views)

Re: HP Printer problems

Hi,

 

There are a number of things that can cause a carriage jam.

 

To prevent it from recurring, one should keep in mind a number of things.

 

Always ensure that the paper tray is not overloaded as this might result in the paper being stuck inside.

 

Also the paper being used should be as per the manufacturer’s recommendations.

 

Turn off the printer when removing bits of paper. If there is a broken gear, do not repair it yourself.

 

Get more information to fix HP Carriage Jam problem :

 

http://printers.iyogi.com/hp/hp-carriage-jam.html

 

Hope this information helps you.

 

Set peace of mind as your highest goal,and organize your life around it.
Retired
MrMatthew
Posts: 1,058
Member Since: ‎11-19-2010
Message 5 of 25 (6,171 Views)
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MrMatthew
Posts: 1,058
Member Since: ‎11-19-2010
Message 6 of 25 (6,170 Views)
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MrMatthew
Posts: 1,058
Member Since: ‎11-19-2010
Message 7 of 25 (6,172 Views)
Top Student
RBA-CONSULTANTS
Posts: 6
Member Since: ‎06-29-2012
Message 8 of 25 (5,782 Views)

Re: HP Printer problems

Okay, i've tried all othe the posted solutions, but still getting a "carridge jam" on my HP 7400.  One issue I noticed is that there is a bar across the front of the ink cartridges, and that stops them from being removed.

 

The plastic bar has what appears to be a two clock faces the one on the left has a large arrow pointing to it, and the one on the right has light lines all around it, to make it apper bright or on.

 

This bar, whatever it is, seems to be at the base of this issue.

 

Thanks for any assistance.

Professor
007OHMSS
Posts: 2,530
Member Since: ‎08-12-2009
Message 9 of 25 (5,779 Views)

Re: HP Printer problems

Okay for a 7400 series, look at the cartridge section about 3/4 of the way down this document. Compare the visual betweent he document and what it actually looks like.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&tmp_task=solveCategory&cc=us&dlc=en&la...

007OHMSS

I was a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
Top Student
RBA-CONSULTANTS
Posts: 6
Member Since: ‎06-29-2012
Message 10 of 25 (5,767 Views)

Re: HP Printer problems

Have tried all of these and still it doesn't work.  For one thing there is a BAR blocking the cartridges from being removed.

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