HP Printer problems (19012 Views)
Reply
Student
redins
Posts: 1
Registered: ‎01-05-2010
Message 1 of 25 (19,012 Views)

HP Printer problems

HP All in one 1610v is giving message of "carriage jam". Have tried opening and clearing, etc. to no avail.

Printer was purchased Aug 2006. Can't get it to feed paper, print, nothing.....any suggestions??

Professor
007OHMSS
Posts: 2,513
Registered: ‎08-12-2009
Message 2 of 25 (19,000 Views)

Re: HP Printer problems

Use this link to see if this will clear the error state on the 1610v:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00249434&tmp_task=solveCategory&lc=en&dlc=en&cc...

 

 

007OHMSS

I am a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
Teacher
kevin_techno
Posts: 112
Registered: ‎08-09-2010
Message 3 of 25 (17,703 Views)

Re: HP Printer problems

Check the following infomation...............

http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513

Hope this helps you.

Good Luck!

Teacher
mancy_techno
Posts: 105
Registered: ‎09-07-2010
Message 4 of 25 (12,282 Views)

Re: HP Printer problems

Hi,

 

There are a number of things that can cause a carriage jam.

 

To prevent it from recurring, one should keep in mind a number of things.

 

Always ensure that the paper tray is not overloaded as this might result in the paper being stuck inside.

 

Also the paper being used should be as per the manufacturer’s recommendations.

 

Turn off the printer when removing bits of paper. If there is a broken gear, do not repair it yourself.

 

Get more information to fix HP Carriage Jam problem :

 

http://printers.iyogi.com/hp/hp-carriage-jam.html

 

Hope this information helps you.

 

Set peace of mind as your highest goal,and organize your life around it.
Master's Graduate
MrMatthew
Posts: 1,058
Registered: ‎11-19-2010
Message 5 of 25 (5,730 Views)
Master's Graduate
MrMatthew
Posts: 1,058
Registered: ‎11-19-2010
Message 6 of 25 (5,729 Views)
Master's Graduate
MrMatthew
Posts: 1,058
Registered: ‎11-19-2010
Message 7 of 25 (5,731 Views)
Top Student
RBA-CONSULTANTS
Posts: 6
Registered: ‎06-29-2012
Message 8 of 25 (5,341 Views)

Re: HP Printer problems

Okay, i've tried all othe the posted solutions, but still getting a "carridge jam" on my HP 7400.  One issue I noticed is that there is a bar across the front of the ink cartridges, and that stops them from being removed.

 

The plastic bar has what appears to be a two clock faces the one on the left has a large arrow pointing to it, and the one on the right has light lines all around it, to make it apper bright or on.

 

This bar, whatever it is, seems to be at the base of this issue.

 

Thanks for any assistance.

Professor
007OHMSS
Posts: 2,513
Registered: ‎08-12-2009
Message 9 of 25 (5,338 Views)

Re: HP Printer problems

Okay for a 7400 series, look at the cartridge section about 3/4 of the way down this document. Compare the visual betweent he document and what it actually looks like.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&tmp_task=solveCategory&cc=us&dlc=en&la...

007OHMSS

I am a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
Top Student
RBA-CONSULTANTS
Posts: 6
Registered: ‎06-29-2012
Message 10 of 25 (5,326 Views)

Re: HP Printer problems

Have tried all of these and still it doesn't work.  For one thing there is a BAR blocking the cartridges from being removed.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation