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Student
treasurefire22
Posts: 1
Member Since: ‎01-08-2010
Message 1 of 3 (3,022 Views)

HP Pro 8600 Series problems

My printer is not responding to anything.  It shows in my printers, but will not do a test page.  Also when it is unplugged from my laptop it will create a copy of the same printer.  Do I need to install something for it?

Student
martir
Posts: 1
Member Since: ‎12-09-2013
Message 2 of 3 (1,439 Views)

Re: HP Pro 8600 Series problems

I have an 8600 series printer. Cannot get it from offline.

HP Support Agent
Rainbow7000
Posts: 7,078
Member Since: ‎09-02-2013
Message 3 of 3 (1,411 Views)

Re: HP Pro 8600 Series problems

Hello there Martir,

 

I understand you are having an issue with your Officejet 8600 showing "offline". I have looked for the specific troubleshooting guide for you on this issue. I will post the link below and suggest following the steps in the guide.

 

'Printer is offline' Message Displays

 

I hope this helps!

 

Take care:smileyhappy:

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R a i n b o w 7000
I work on behalf of HP

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