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HP deskjet 980 cxi Uninstall failure (135 Views)
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ckh37 Honor Student
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ckh37
Posts: 4
Registered: ‎06-26-2012
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HP deskjet 980 cxi Uninstall failure

[ Edited ]

‎06-26-2012 02:26 AM - edited ‎06-26-2012 02:30 AM

I cannot uninstall my HP deskjet 980cxi from Windows XP. 

     I have tried Control panel uninstaller, CCleaner uninstaller and Iobit Power Uninstaller, but each fails with the notice "the procedure entry point _LaunchGlue@12 could not be located in the dynamic link library hpfinst.dll"

     Have searched 'net for LaunchGlue, but cannot trace - only ref is by anti-virus sites.  HP has no LaunchGlue@12 either.

     Can any-one help, please, so that I can remove 980, then re-install latest software (which also fails each try) for my favourite old faithful printer?

     (I also have Linux Ubuntu on the same computer, and the printer works fine through that system)

Thank you

CKH37

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Distinguished Professor Distinguished Professor
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-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
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Re: HP deskjet 980 cxi Uninstall failure

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‎06-27-2012 07:10 AM - edited ‎06-27-2012 07:12 AM

Hi there ckh37,

I am glad we were able to solve your issue in another thread. I will link it here in hopes that it helps others when searching :smileywink::

 

http://h30434.www3.hp.com/t5/Other-Printing-Questions/driver-wizard-says-The-drivers-of-your-printer...

 

Or quick link to print and scan doctor here.

 

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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