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01-28-2009 07:38 PM
My photosmart p 1000 has worked like a trooper for years. Recently, the color ink stopped working. B&W works properly but it simply wont print in color. COlor cartridge shows 90% full, its inserted properly (as evidenced by the fact that the toolbox reads the print levels).
I ran the calibration function and test page...both printed in B&W. All print settings seem to be correct (its not set for grey scale, for example)
Using a windows xp computer.
Any help/thoughts would be appreciated.