12-22-2009 11:06 AM
My HP printer Officejet will not print out my email messages. I am using Windows XP. My browser is Mozilla Firefox. HP techs helped me to install my printer. They didn't ask me to check to see if it would print out my email messages. I can print from the Web ok. And, it will make copies ok. I didn't get an instruction book with it. What a bummer!!! Can anyone help, please. Thank you.
12-22-2009 12:53 PM
What program are you using to access your email? What error messages (if any) do you get when you try to print? What is your printer model?
You can download a manual for your printer fom HP. Click here, select "See support and troubleshooting information", then select your printer model and look for a link to the manuals.
Bob Headrick, Microsoft MVP Windows Expert - Consumer, HP Expert
I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.
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