HP won't let me use my printer (358 Views)
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Honor Student
grey77
Posts: 2
Registered: ‎02-14-2011
Message 1 of 3 (358 Views)
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HP won't let me use my printer

I have owned my HP Photosmart 7960 printer for about  three or four years   and used it with Windows XP operating system.

I have just upgraded to Windows 7.

When I  check my compatibility it says all driver are OK and all boxes are ticked in green except one that says

"I DO NOT HAVE THE ADMINISTRATIVE RIGHTS TO MY PRINTER".

I am still using my same e-mail address. Can anyone help?

 

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Bob_Headrick
Posts: 14,063
Registered: ‎11-17-2008
Message 2 of 3 (288 Views)

Re: HP won't let me use my printer

This is not an HP issue or related to your email address, it relates to the way your system is set up.  Do the following: log onto Windows 7 with an account with Administrator privilege.  Go to Start, Devices and Printers, right click on the Photosmart 7960, Printer Properties, Security.  Click on Everyone and then set the checkboxes for the appropriate privileges, OK.


Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

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Honor Student
grey77
Posts: 2
Registered: ‎02-14-2011
Message 3 of 3 (272 Views)

Re: HP won't let me use my printer

Thanks so much Bob.

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