Have to restart computer for printer to work (776 Views)
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cm1967
Posts: 1
Registered: ‎12-01-2010
Message 1 of 2 (776 Views)

Have to restart computer for printer to work

Hello,

 

I have a client that just purchased the HP D1600 printer. This printer is hooked to a computer running Windows XP. The printer will print once and then the computer needs to be restarted before it will print again. I'm a Linux and Unix user so I'm not exactly sure how to help him with this problem. I've researched the issue but have not found much information on this issue or any other experiencing this.

 

Any help you can give will be appreciated.

 

Thanks.

Provost
Bob_Headrick
Posts: 14,063
Registered: ‎11-17-2008
Message 2 of 2 (758 Views)

Re: Have to restart computer for printer to work

 

I would suggest downloading and running the HP Printing Diagnostic Utility.

 

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

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