HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Help! Borderless Prints Coming Out w/ Borders! (1193 Views)
Reply
Reply
Topic Options
J-Vazquez29 Student
Student
J-Vazquez29
Posts: 1
Registered: ‎03-11-2009
Message 1 of 2 (1,193 Views)
Report Inappropriate Content

Help! Borderless Prints Coming Out w/ Borders!

[ Edited ]

‎03-11-2009 07:18 AM - edited ‎03-11-2009 07:21 AM

Hello,

 

I have a Photosmart D7560.  I finally struck up enough nerve to buy it 2 days ago, well, that, and my Canon printer kicked the can after 5 years.

 

Anyway, I have an odd problem:

 

I am attempting to print 4x6 Borderless prints from HP's software and Picassa 3, but every photo comes out with a thin white border that only extends around 2 of the edges!  So, technically the picture is 1/2 borderless.  I've had no luck with HP's support thus far...they only told me that the paper may be loaded wrong, but it is not.

 

Now, for the catch!  I attempted to print from a flash drive I directly connected to the printer.  Perfection.  No blemishes, and a perfectly borderless photograph.

 

What is the deal?  

 

 

Edit: My computer is a Dell, about five years old, running on Microsoft XP

Message Edited by J-Vazquez29 on 03-11-2009 07:21 AM
0
Reply
0
Please use plain text.
 
mcourtade85 Student
Student
mcourtade85
Posts: 1
Registered: ‎07-27-2009
Message 2 of 2 (887 Views)
Report Inappropriate Content

Re: Help! Borderless Prints Coming Out w/ Borders!

‎07-27-2009 07:24 AM

I have the EXACT same problem. I have tried EVERYTHING via changing photo size, resolution, etc. etc. ANYONE know how to stop this?
0
Reply
0
Please use plain text.