How do I cancel a print job

[SuzyQ42]

On a HP office jet Pro 8620, without going into the dialoge box and pausing/canceling - it takes too long and the print job finishes before I can tell it to cancel if its a couple of pages long.

[HevnLgh · Accepted solution]

Hello SuzyQ42,

Welcome to the HP Support Forums! 🙂 I see you are using an HP Officejet Pro 8620 and would like to know how to cancel a print job without going into the printer dialogue box.

You can do this by pressing on the Red X on the front panel of your OJ 8620 after you have sent the print job.

I hope this helps!

Thanks,

[MBB2821]

I have the OJ 8620 and there is no red X on the display screen like in the 8600. I signed up for the Instant Ink and I dont want to be paying for pages I dont want printed. I turned off the unit so it woould stop printing. Do you have any other suggestions or is this disabled when using Instant Ink?

[MBB2821]

It may be because I printed fom the ipad but when I went to check on what was printing there was no way of cancelling. Is there a work around for this.

[HevnLgh]

Hello @MBB2821,

There are two ways to cancel a print job with AirPrint:

• From the printer control panel: Press the Cancel button  to cancel the print job.

• From the Apple device: Press the Home button  twice, tap the Print Center icon at the bottom of the screen, and then tap Cancel Printing in the Print Summary menu.
  Figure 13: Example of canceling a print job from the Apple device

**Source

 I hope this helps!

Thanks,

[bloha]

There is no Red X on my screen (that I could find) and by the time I shut off my 8620 printer, it had printed way more pages than I wanted.  How in the world (in easy to understand words) do i cancel a print job when there is no Red X?

[HevnLgh]

bloha,

Please contact HP’s Cloud Services at 855-785-2777 and have them walk you through the cancelling process from your device. If you live outside the US/Canada Region, please click the link below to get the support number for your region.

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Thanks,

[marabella]

Your fanswer to my problem was to click on the red X on the printer screen.   THERE IS NO RED X.

[StarShine852]

EXACTLY!!! Where is this Red X ???

[bloha]

Others keep asking this question, but nobody has an answer.  When I print from the computer, there is no red X on the printer so I still don't know how to cancel a print job.  NOWHERE in the instruction manual or online can I find how to cancel a print job other than turning the printer off and then deleting the print job from the control panel.  I love the printer, but hate, hate, hate the the fact that a print job can't be cancelled.  Sorry, I wish I could be more help.