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newage
Posts: 20
Member Since: ‎04-03-2011
Message 1 of 4 (2,252 Views)
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How do I clean the head on DeskJet 1000

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Hello!

I have a DeskJet 1000 printer.Sometimes I get vertical lines on the printed image (dirty head) however I can't find the head cleaning tool. How do I perform head cleaning on this printer? I could not find anything in the menus.

I use Windows XP professional.

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ShlomiL
Posts: 9,935
Member Since: ‎01-03-2011
Message 2 of 4 (2,232 Views)

Re: How do I clean the head on DeskJet 1000

Hi,

In order to clean your perform cleaning tasks, you should use the HP Software.

  1. Click Start, click All Programs , click HP , click the folder for your HP product, and then click the icon for your HP product (). 
  2. double-click Printer Actions .
  3. Double-click Maintenance Tasks. The HP Toolbox opens.
  4. Click the Device Services tab.
  5. Click Clean Ink Cartridges , and then follow the on-screen instructions to clean the cartridges.
  6. After running the tool, click Print to print a test page. If the print quality is still unacceptable, follow the on-screen instructions to run a Second-level clean .
    
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4Marsha5
Posts: 2
Member Since: ‎10-29-2013
Message 3 of 4 (1,529 Views)

Re: How do I clean the head on DeskJet 1000

My ink is not printing. I was told to do a printhead cleaning cycle 2 times. I have no idea how to do this.

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4Marsha5
Posts: 2
Member Since: ‎10-29-2013
Message 4 of 4 (1,527 Views)

Re: How do I clean the head on DeskJet 1000

Thank you. I found the problem. carrtidge not loaded correctly.

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