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Honor Student
glen392
Posts: 3
Member Since: ‎07-26-2010
Message 1 of 11 (5,229 Views)

How do I print #12 envelopes with HP Officejet 6500 E709n Series printer?

When I try to print 4.75" x 11" (#12 envelopes) on my HP Officejet 6500 E709n Series printer, it gives an error msg. and will not print. Is there a work around for this, or do I have to use #10 size and make it do?

Win XP pro, MS word.

Professor
007OHMSS
Posts: 2,530
Member Since: ‎08-12-2009
Message 2 of 11 (5,217 Views)

Re: How do I print #12 envelopes with HP Officejet 6500 E709n Series printer?

Did you try creating a 'custom' size in the print driver settings? That might allow the printing of #12 envelopes.

007OHMSS

I was a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
Honor Student
glen392
Posts: 3
Member Since: ‎07-26-2010
Message 3 of 11 (5,210 Views)

Re: How do I print #12 envelopes with HP Officejet 6500 E709n Series printer?

I did look at the “custom size” in the Printers and Faxes folder, but it looks as if you could only change the paper size, not envelopes size, but thanks for the suggestion.

Professor
007OHMSS
Posts: 2,530
Member Since: ‎08-12-2009
Message 4 of 11 (5,197 Views)

Re: How do I print #12 envelopes with HP Officejet 6500 E709n Series printer?

You could try creating 'paper' the size of the #12 envelope, and try that possibly.

007OHMSS

I was a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
Honor Student
glen392
Posts: 3
Member Since: ‎07-26-2010
Message 5 of 11 (5,185 Views)

Re: How do I print #12 envelopes with HP Officejet 6500 E709n Series printer?

 

I think if I were to try that, would be opening up an assortment of problems, for it would have to be in landscape, (or I think it would) then the printer would say I had the wrong size paper!

Think will just go with the #10 that the printer is programmed for and run the address as far right as it will go.

Thanks again.

Student
tdmasoak
Posts: 1
Member Since: ‎12-12-2010
Message 6 of 11 (4,828 Views)

Re: How do I print #12 envelopes with HP Officejet 6500 E709n Series printer?

This is how you print with the Officejet 6500:  You go buy you another brand because HP 6500 is junk and will not print anything other than what is hard coded by its driver.  If you try to make a custom setup, the printer will get confused and will print not only what you want it to, but it will also print on the same envelope, what its default settings are set to, thus you come out with a mess on your envelope.  Then, the next envelope may not even print at all.

 

Has anyone realized that HP customer support does not even know how to fix your problems?  They always say "try this", then when it does not work, their answer is always: "well, it should have worked, I don't know what to do".

 

After you have bought you new working other brand, take the 6500 and find a big truck or bulldozer and run over it, many times.  As an option, you could then box up the million pieces and send it back to HP and tell them their junk don't work as advertised.

Honor Student
rodinwhiterock
Posts: 4
Member Since: ‎01-01-2011
Message 7 of 11 (4,621 Views)

Re: How do I print #12 envelopes with HP Officejet 6500 E709n Series printer?

I understand your comments and tend to agree with the frustration of HP support and failure to work as advertised, however I will say I have had the 6500a working wirelessly, from cpmuters and iPad, and more, and those functions all work very very well. Still I cannot get it to print a simple envelope address.....Lord knows I wont get any support from HP.

 

Nor can I get the HP Solution Center to recognise the new printer even though it should. I have concluded for most things, this printer works fine for the money (if you get it at Boxing Day sale prices) but am continued to be amazed at how HP continues to be successful while only providing 2/3 of a product.

Student
thos1ms
Posts: 1
Member Since: ‎05-23-2011
Message 8 of 11 (4,188 Views)

Re: How do I print #12 envelopes with HP Officejet 6500 E709n Series printer?

I've got exactly the same problem with No. 10 envelopes. On my old HP printer, it was easy to print envelopes. On this new

printer, I can't figure out how to do it. I'm really getting frustrated.

Student
rcooper42
Posts: 1
Member Since: ‎09-26-2011
Message 9 of 11 (3,862 Views)

Re: How do I print #12 envelopes with HP Officejet 6500 E709n Series printer?

Absolutely exhausted trying to print envelopes.  It will never happen.  This should be a simple turnkey task.  HP has managed to make this a non-option.

Intern
hahayou
Posts: 44
Member Since: ‎03-16-2011
Message 10 of 11 (3,832 Views)

Re: How do I print #12 envelopes with HP Officejet 6500 E709n Series printer?

Hi according to the specs document http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01636617&cc=us&dlc=en&lc=en&product=3795406&tmp...

 

The supported envelopes are

 

Paper type Paper sizeU.S. #10 Envelope 105 x 241 mm (4.12 x 9.5 inches) DL Envelope 110 x 220 mm (4.3 x 8.7 inches) C6 Envelope 114 x 162 mm (4.5 x 6.4 inches) Japanese Envelope Chou #3 120 x 235 mm (4.7 x 9.3 inches) Japanese Envelope Chou #4 90 x 205 mm (3.5 x 8.1 inches)

 

 

and the document on how to print envelopes its here

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01824353&cc=us&dlc=en&lc=en&product=3795406&tmp...

 

sorry that the #12 its not supported by the printer

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