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Honor Student
tomtoe
Posts: 2
Member Since: ‎05-23-2011
Message 1 of 15 (8,823 Views)
Accepted Solution

How do I save a scanned document as a PDF file?

How can I save a scanned document as a PDF file.  I'm using a Photosmart C6280.

Regents Professor
8lives
Posts: 5,165
Member Since: ‎12-02-2008
Message 2 of 15 (8,791 Views)

Re: How do I save a scanned document as a PDF file?

If you still have the document re-scan it using the Solution Center saving it as a pdf file.



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Honor Student
tomtoe
Posts: 2
Member Since: ‎05-23-2011
Message 3 of 15 (8,780 Views)

Re: How do I save a scanned document as a PDF file?

Thanks for the help.  I did download the Solution Center and it worked great.  Thanks again.

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emma22
Posts: 189
Member Since: ‎06-25-2010
Message 4 of 15 (8,750 Views)

Re: How do I save a scanned document as a PDF file?

[ Edited ]

I have the same problem, I have a HP photosmart plus ALL IN ONE B209a but when I scan I do not have any options to scan to except windows Live Photo gallery, I missed your solution to this problem so would you be kind enough to re post, I looked all over this site for your answer but could not find it.I have the solution center on my desktop but no help.

Regents Professor
8lives
Posts: 5,165
Member Since: ‎12-02-2008
Message 5 of 15 (8,745 Views)

Re: How do I save a scanned document as a PDF file?

If you installed the full version then you should see the Scan Document option in the Solution Center.

For more info click in this link.

 

 



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Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
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Teacher
emma22
Posts: 189
Member Since: ‎06-25-2010
Message 6 of 15 (8,729 Views)

Re: How do I save a scanned document as a PDF file?

[ Edited ]

Thank you for posting the Link in your reply, not sure if it was you that added a postscript about this site not being a venue for HP help, I did not use this site as a venue to HP, I just needed help from fellow users of this product who are more savvy at computers than I am. We are all trying to help each other the best we can and if it helps one of us from taking our computers and printers to a shop to get them fixed then all the better.

Thanks for the Link and have a great day.

PS. I followed the link and downloaded it but PDF only shows in solution center not on the front of the printer glass as it used to do so I guess I will have to reinstall.

Regents Professor
8lives
Posts: 5,165
Member Since: ‎12-02-2008
Message 7 of 15 (8,718 Views)

Re: How do I save a scanned document as a PDF file?

[ Edited ]

If the scan option is not displaying on your printer then it is most likely a hardware problem and not a software one.

Have you tried to do a reset on the printer?

 

PS: the postscript is mine



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Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.
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emma22
Posts: 189
Member Since: ‎06-25-2010
Message 8 of 15 (8,704 Views)

Re: How do I save a scanned document as a PDF file?

Thanks again for the Link, I followed the instructions and now the front of my printer shows the scan, when I press on it it say's scan to computer, scan to memory card, scan toUSB and scan to Reprint photo, does that sound correct or should it also say scan to PDF.

This is my main concern right now as we are getting a few PDF documents sent to us that need to be signed and sent back,

we do not normally need this but we are negotiating a home sale right now and not being able to scan to PDF or even my scans is a bit of a pain right now.

I marked you Kudos for your help and your solutions are a very big help to me and other users, I love this printer and just want to get it working as it did when I first bought it a year ago.

Once again thank you.

Student
Peninsula
Posts: 1
Member Since: ‎01-15-2013
Message 9 of 15 (6,742 Views)

Re: How do I save a scanned document as a PDF file?

I have an HP Officejet J4680 All-in-one printer.  How do I save my scanned documents as PDF files?

 

 

Regents Professor
garytech1
Posts: 4,641
Member Since: ‎01-11-2012
Message 10 of 15 (6,736 Views)

How do I save a scanned document as a PDF file?

@Peninsula
What operating system you have on your computer?
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