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moraffy
Posts: 2
Member Since: ‎08-27-2012
Message 1 of 4 (2,358 Views)
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Hp Officejet 6600 control panel features are locked, how can i unlock them?

I want to use features such as schedule on and off, and I want to be able to change settings on the printer. It gives me the error message " The feature has been locked by your system administrator"

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Brandon1
Posts: 1,010
Member Since: ‎04-22-2011
Message 2 of 4 (2,340 Views)

Re: Hp Officejet 6600 control panel features are locked, how can i unlock them?

HI morrafy,

 

What operating system are you using ?

 

How is your printer connected ? ( Wireless, USB, Ethernet....ect )

 

Does it show you this on all your features or just a select few ?

If I helped you at all it would be great if you clicked the blue kudos star!

If I solved your post please mark it as solved to help others.

I'm a printer tech with HP.



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moraffy
Posts: 2
Member Since: ‎08-27-2012
Message 3 of 4 (2,338 Views)

Re: Hp Officejet 6600 control panel features are locked, how can i unlock them?

I finally fixed it!! I used the software which came with the CD to open eprint setup. And from there I went to settings, and unchecked " control panel lock".

I am using windows 7 by the way, and connected the printer to my pc via USB.
You can also access the settings by typing the Ip address of your printer in your browser.

Thanks for offering your help
PhD Student
Brandon1
Posts: 1,010
Member Since: ‎04-22-2011
Message 4 of 4 (2,323 Views)

Re: Hp Officejet 6600 control panel features are locked, how can i unlock them?

moraffy,

 

Great job ! Thanks for letting us know what fixed it.

If I helped you at all it would be great if you clicked the blue kudos star!

If I solved your post please mark it as solved to help others.

I'm a printer tech with HP.



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