Hp photosmart plus 209a won't print data from internet. Vista system. Using Dell Studio 17 laptop.

[GaryShirl]

Hp photosmart plus all-in-one 209a won't print receipt from internet purchase or articles.  Will print if copied to Word.  How can I get this to work on my Vista system.

On  the monitor screen get the following message:

script error has occurred in the script on this page.  Line 2107 Char 1

Error -- There is no connection for this connection ID      Code 0

URL--   Res://ieframe.DLL/preview.js

Last thing added was the change to Internet Explorer 9

Help please.

[2Cents]

Microsofts IE9 has an issue with this Script error.  Try these fixes provided by Microsoft Support.

http://support.microsoft.com/kb/308260

[2Cents]

Hi Garyshirt,

I just wanted to let you know that If IE 9 is running in protected mode you may not be able to do online printing, or do any viewing that requires Flash Player. 

[DanSmith]

The issue is caused when Windows creates the printer profile in the control panel that it doesn't correctly create it with the drivers.

We're not going to completely uninstall all the HP software, instead we're going to remove the corrupt Windows printer profile and reinstall it.  Total time for this on an average computer is about 5-10 minutes to completely repair (including reboot).

1) Navigate to Start Menu > Devices and Printers or Start Menu > Control Panel > Printers

2) Select each printer profile for the printer with an issue, then select remove device/printer.

3) Reboot

4) Navigate to Start Menu > All Programs > HP > insert model # here > Add Printer (or Setup Wizard)

5) Follow the setup prompts to reinstall the printer profile and it recreates the Windows printer.

6) Test by printing google.com (uses very little ink when the test page comes out).

Let me know if you have any questions or issues.

Thanks,

Dan