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Student
cheryllanningca
Posts: 1
Member Since: ‎09-06-2011
Message 1 of 2 (273 Views)

I UNPLUG MY ALL IN ONE WIRELESS PRINTER AND NOW IT SAYS IT IS OFF LINE. WHY? CANNOT GET IT TO PRIN

My all in one 7410 was unplugged now it says it is offline?  Why.  How can I get it to print again?

Teacher
Ronnie_N
Posts: 110
Member Since: ‎03-11-2010
Message 2 of 2 (208 Views)

Re: I UNPLUG MY ALL IN ONE WIRELESS PRINTER AND NOW IT SAYS IT IS OFF LINE. WHY? CANNOT GET IT TO

Hi,

If the printer is wireless connection is lost and the printer is no longer connected to the computer,the printer icon will show up as Offline by default.Once the printer is connected to the Wireless again,the printer will be detected and it will show up as Ready.Make sure that the IP Address on the computer is matching the IP address on the computer and the right port is selected.

Regards,
Ronnie_N

though I am an HP employee, I am speaking for myself and not for HP.

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