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I have a wireless hp 4500 all in one printer that has no documents in que (83 Views)
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Student
chiefengineer
Posts: 1
Registered: ‎03-01-2012
Message 1 of 4 (83 Views)

I have a wireless hp 4500 all in one printer that has no documents in que

Myn printer keeps printing  an old cancelled document which is 100+ pages long I can't  get it to stop. I turned it off, disconnected it, checked computer, said nothing in cue but it keeps printing when I plug it in and turn it back on. Any suggestions?

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Distinguished Professor
-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
Message 2 of 4 (56 Views)

Re: I have a wireless hp 4500 all in one printer that has no documents in que

Hi there chiefengineer,

Could you provide the community with a little more information to help narrow troubleshooting? What operating system is this?

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Student
ferroequine
Posts: 2
Registered: ‎07-03-2012
Message 3 of 4 (54 Views)

Re: I have a wireless hp 4500 all in one printer that has no documents in que

it finally quit and hasn't been a problem since!

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Distinguished Professor
-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
Message 4 of 4 (51 Views)

Re: I have a wireless hp 4500 all in one printer that has no documents in que

ferroequine,

 

Glad to hear everything worked out for you:smileyhappy:. Let us know if you have any other problems:smileywink:.

 

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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