HP Support Forums
Join in the conversation.
07-06-2011 10:22 AM
I have followed the troubleshooting guide for "noises" and cleaned absolutely everything and the printer still makes the noise - it sounds like a machine gun going off in the movies. The printer still prints/scans/copies fine - it just makes this horrific noise. Has anyone else experienced this, and if so can it be corrected?
12-03-2012 07:21 PM
Mine does too and I think that it has to due with non HP ink cartridges or cartridges that are refilled. I have been refilling mine at Costco.
06-10-2013 10:13 PM - last edited on 06-11-2013 06:21 AM by OrnahP
My HP Officejet 4500 Desktop just recently started making this horrific 'grinding gear shattering' sound... and I've checked the back paper jam and the paper gears -- nothing there.
The last person mentioned that they thought it was from using 'non-HP ink cartridges' but I've used both in the last few weeks, original and Office Max refilled originals, and had the same problem.
So I'm thinking it has to be something like a loss of lubricant, or something else stuck inside (see http://www.fixya.com/support/t3761689-printer_make
And it's getting worse. No offense intended but HP Printers and Laptops are the worst for breaking down.
Anyone find an answer for this problem -- email me..[Personal Information Removed]
10-19-2013 12:41 PM
The fix for mine was to clean the carrier ribbon.
Just behind the silver carriage bar that the ink cartridges travel on you'll see a clear plastic strip that extends from one side to the other of the printer.
Very gently, after turning off and unplugging the printer, use a lint free cotton cloth dampened with some isopropyl alcohol clean the face of the ribbon, being carefull not to remove either end from the pin anchors that support it.
Move the ink carriage as needed but focus mainly on the right side as this seems to be where the carriage gets it's indexing marks from.
Worked for me..... no more grinding sounds like plastic gears were about to tear themselves apart. Hope it works for you.