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Incompatible cartridge (HP Photosmart C4480)
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Student
dowlingpatricia
Posts: 1
Member Since: ‎10-25-2011
Message 21 of 33 (4,570 Views)

Re: Incompatible cartridge (HP Photosmart C4480)

I am unable to print from my HP Photosmart  C4280 all in one printer due to a message that reads incompatible cartridges.  I have tried replacing the cartridges but this problem still exists.  Can anyone suggest as to how to fix this problem? Thanks!

Provost
Bob_Headrick
Posts: 16,138
Member Since: ‎11-17-2008
Message 22 of 33 (4,569 Views)

Re: Incompatible cartridge (HP Photosmart C4480)


dowlingpatricia wrote:

I am unable to print from my HP Photosmart  C4280 all in one printer due to a message that reads incompatible cartridges.  I have tried replacing the cartridges but this problem still exists.  Can anyone suggest as to how to fix this problem? Thanks!


Try the troubleshooting steps in this page.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Student
leap4joy
Posts: 1
Member Since: ‎11-02-2011
Message 23 of 33 (4,536 Views)

Re: Incompatible cartridge (HP Photosmart C4480)

I received this same message, so removed the new catridge and replaced it with the old one and still received the same message. I've tried all the other suggested options. What else should I try?

Honor Student
Corporategreed
Posts: 2
Member Since: ‎12-21-2011
Message 24 of 33 (4,276 Views)

Re: Incompatible cartridge (HP Photosmart C4480)

HP don't care.  It's blindingly obvious, from the exhorbitant price they charge for print cartridges which stop working before they are anywhere near empty to the self-satisfied tone of the inane messages which keep popping up telling me I've turned my printer off.  I know I've turned it off.  I DON'T need to know the computer does!

 

All HP are interested in is greed.  And corporate greed is the worst, because it is depersonalised.  All the attempts to make themselves look as if they actually care about their customers (or the environment etc.) induce little more than nausea and reinforce one's resolve never to buy one of their products again.  But then all these companies are the same...

Regents Professor
Ciara_B
Posts: 6,370
Member Since: ‎11-27-2009
Message 25 of 33 (4,268 Views)

Re: Incompatible cartridge (HP Photosmart C4480)

Hi Corporategreed

Does the 'printer off' message keep popping up? Do you have a PS C4480?

Thanks

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Student
donlj
Posts: 1
Member Since: ‎07-11-2009
Message 26 of 33 (1,938 Views)

Re: Incompatible cartridge (HP Photosmart C4480)

I have an HP 60 cartridge like I've always used. It worked fine yesterday. Now today as I turn on the printer, I get a message that I have an "incompatible catridge".

 

What gives? Are HP cartridges now incompatible.

Provost
Bob_Headrick
Posts: 16,138
Member Since: ‎11-17-2008
Message 27 of 33 (1,934 Views)

Re: Incompatible cartridge (HP Photosmart C4480)


donlj wrote:

I have an HP 60 cartridge like I've always used. It worked fine yesterday. Now today as I turn on the printer, I get a message that I have an "incompatible catridge".

What gives? Are HP cartridges now incompatible.


Please read this post then provide some details.  What printer model? What operating system?  Cleaning the cartridge and printer contacts as described here may help.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Honor Student
tinyterri
Posts: 2
Member Since: ‎12-10-2013
Message 28 of 33 (675 Views)

Re: Incompatible cartridge (HP Photosmart C4480)

Wow - thank you for your complaint!  I have the same printer, same problem now.  I was tempted to purchase another cartridge last night, until I talked with a tech at Staples.  He suggested to reinstall the printer program, so I must look to find the original downloading disk.  I'll be back to let you know if that worked.  Otherwise, I think we are all in the same boat, without a printer.

HP Support Agent
HevnLgh
Posts: 3,709
Member Since: ‎09-03-2013
Message 29 of 33 (665 Views)

Re: Incompatible cartridge (HP Photosmart C4480)

Hi tinyterri,

 

Can you please let me know the current Operating system you are running, also can you confirm that you are using the HP Photosmart C4480. I will watch for your reply so I can send you the link to the updated software and drivers.

 

Thanks in advance,

Click the “Kudos Thumbs Up" to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

HevnlghHelP
I work on behalf of HP
Student
Silent1
Posts: 1
Member Since: ‎12-28-2013
Message 30 of 33 (611 Views)

Re: Incompatible cartridge (HP Photosmart C4480)

I kept googling and found this on youtube:  http://www.youtube.com/watch?v=Ru38ePExk8s  it worked.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation