Ink System Failure - New Photosmart Premium c309a

[tariq2008]

hi i had changed new cartriges on this printer month ago and it is not working sisnce then i am getting error "

ink system failure" i had tried every thing from restarting to reinstalling cartiges and unplugging printer. please help me with this issue its only one year old printer i think not even one year. can you tell me if this issue is fixable. please contact me through email . thanks

[realreggie69]

*##*## I FIXED IT! *##*

So I too have a HP c309A. Its been pretty good. But like everything else it was outdated before it got on the 

store shelvs! Anyway... Ive had it just about a year and a half and it been a great printer. We've had LOTS of trouble with

lightning hitting our house (Via cable wires), and when this same error message came up I was sure lightning had hit it.

I found these posts and tried the reset thing... and then I got the bright idea to clean the "printer head".  I've already got

my moneys worth.. and I was either gonna fix it.. or foul it up! I couldnt find alchol so I moved on to Clorox Clean Ups. I pulled 

the ink carterages out then the print head "box" it was in.  ICK! I wiped off all the excess ink that had built up on it. I took a can of air and blew some of it off/out of the ribbon. (BE CAREFUL NOT TO SPRAY IT EVERYWHERE) All of about 25 min. later I was putting it back together. It took about ten minutes to set its self back up. Then glory to God it started printing!! I dont know how long it will last... but Im on day three already!!!!  Good luck! 

[alexandros]

Thank you very much! It worked for me also