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Installed J6480 Printer and now MS Works Spreadsheet crashes (788 Views)
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bigbirdweb
Posts: 1
Registered: ‎03-17-2009
Message 1 of 1 (788 Views)

Installed J6480 Printer and now MS Works Spreadsheet crashes

I installed an HP J6480 All-in-One printer today and made it my default printer.  When I opened an old MS Works Spreadsheet file, is caused a program error and MS Works "needs to close".  If I switch to my old printer, the same document will open, so I assume that something in the document is causing the problem specifically with this printer.  As a test, I opened a new document and was able to print a simple cell. 

 

Any ideas on a solution?

 

Thank you!

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